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Vol oiseau mécanique

Deployment in atypical environments

deployment in
atypical
environments

When nature meets high-end technology

With the rise in popularity of immersive experiences and events, innovation is becoming increasingly important in the development of new projects.  

This is precisely what the Atelier Occhio and Le Massif de Charlevoix teams have achieved with Le Vol de l’Oiseau mécanique, the world’s first nighttime mountainside carousel. The nearly 6-kilometer circular route allows participants to cross different scenes and enjoy an audiovisual, sensory, and emotional experience riding Le Massif‘s chairlift.  

A project of this magnitude required its share of cutting-edge equipment to honour the designers’ astonishing vision. That’s where the Solotech team comes in. 

Vol oiseau mécanique

Solotech's dual expertise serving unique projects

Considering the unique nature of the project and its location, the dual expertise of Solotech’s teams in live production and systems integration was very appealing for the deployment of a project like Le Vol de l’Oiseau mécanique.  

“The idea was to combine the two fields of activity to obtain a project that didn’t require a full technical team for each performance,” said Éric Gallant, Project Manager at Solotech, who began working on the project in April 2023. “In the end, only two technicians were on site for each performance to ensure everything ran smoothly and to quickly complete any necessary adjustments.” 

Between September 2022 and May 2023, the Solotech team collaborated closely with the designers to carry out extensive research and development. The right equipment and protection were identified to enhance the creative work of Atelier Occhio, made up of Stéphane Mongeau, Yves Aucoin, Martin Labrecque, and Olivier Kemeid, with the collaboration of Jacques Boucher. 

“We had to make the equipment live for over five months on the mountain with as little maintenance as possible, without impacting the high stability of the systems. For the most part, the equipment is not designed to withstand hostile weather conditions, so we had to be imaginative to protect all the equipment adequately.” 

Denys Deslauriers, Account Manager for Solotech

Vol oiseau mécanique

Working in the mountains: a challenge worthy of our team

Our technicians have extensive experience deploying technically complex immersive projects and know how to overcome obstacles for an exceptional experience. In this situation, the main challenge was the mountain itself. 

“In terms of a complex environment where you have to move equipment around, a mountain is pretty hard to beat,” laughs Éric Gallant, who has seen his fair share of special projects in the entertainment industry over the years. 

With alpine skiing activities monopolizing Le Massif de Charlevoix during the winter months, the window of opportunity for on-site testing was rather limited. Solotech technicians were able to travel to the mountain to conduct tests and determine the best equipment to use for one week in September 2022. Afterward, Éric Gallant and his team used topographical maps to analyze and plan the deployment as efficiently as possible. It was only a week before the installation started that they could return to Le Massif to tour the route and familiarize themselves with the atypical environment. With the help of Production Manager Robert Lemoine and his team, the mountain installation was completed in five weeks. 

While most AV deployments take place in relatively controlled environments, using adapted equipment (heavy trucks for transporting equipment, forklifts, hoists, etc.), it was not the case for this project. At Le Massif, the steepness of the terrain forced the team to transport equipment in smaller quantities in pick-up trucks, all-terrain vehicles, and an unusual vehicle that came in handy: the snow groomer!  

“Transportation was the lifeblood of the business over there,” says Éric Gallant. “The snow groomer saved us days of assembly. Without this machine, we might not have been able to install all the equipment on time without having to add a lot of technicians.”  

Working with the utmost respect for the environment

Deployment in a natural environment requires a high level of respect for the environment and its wildlife. On-site, the technicians worked among birds and wild animals of all kinds.  

“I never thought I’d have to hold a health and safety meeting that started with ‘If you see a bear, here’s what to do!” laughs our project manager. 

The technicians were able to admire the animals’ daily life while keeping a safe distance. 

A stimulating challenge met with flying colours

Deploying cutting-edge technology in an atypical environment requires extra preparation and forces our team of experts to be at the top of their game. 

“We had a great team,” concludes Éric Gallant. “Everyone was thrilled to be working outdoors; it was good for them, even if we had to climb slopes of 26-30 degrees for half a kilometer to install equipment. I could count on technicians who were happy to be there, who had fun, and who almost saw it as a nature retreat! It’s rare to still be at the installation stage and have people already talking to you about dismantling because they want to be there!” 

With the first season of Le Vol de l’Oiseau mécanique now complete, the Solotech team’s attention is already focused on possible improvements to make everything more optimal in Year 2. 

Le Vol de l’Oiseau mécanique will return to Le Massif de Charlevoix in the summer of 2024. 

Photo Credit: Guillaume Genereux, Crew Chief, Production, Solotech 

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Operations and logistics

Spotlight on our work in the shadow

OPERATIONS AND LOGISTICS:
SPOTLIGHT ON OUR WORK IN THE SHADOW

When attending a festival, you see lights and screens, hear your favorite artists' music,
and have a spectacular experience.

What you don’t see is the hundreds of people involved in many ways and the thousands of hours spent planning, prepping, and delivering the event you enjoy. Nothing is left to chance, and every detail is considered to ensure a seamless performance from the first note to the final ovation.  

Solotech takes you behind the scenes of event preparation.  

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A marathon begins

When it comes to large-scale events, the Solotech team is busy long before tickets even go on sale.  

At the turn of the new year, our team is already planning the festival season, and each customer comes with a unique reality. That’s why Solotech adapts its approach to each event, positioning itself as a collaborator and proactively putting its expertise at its customers’ service to find solutions at every production stage. 

Some may rely on technical staff or external consultants. In contrast, others rely on our technical experts to identify the best equipment to meet their needs and the requirements for effective deployment on-site, including schedules, personnel, and machinery for preparation, delivery, load-in, and load-out. 

Operations and logistics

As the months go by, programming is confirmed, bands and artists are announced, and the work becomes more and more concrete. Communication between the Solotech and event teams is increasing to share as much information as possible and prepare everything that can be anticipated. The teams of the various confirmed artists can also be added to the discussion, as it’s not uncommon for Solotech to supply the audiovisual equipment for the festival stages and the additional gear required by the artists.  

For Caroline Martel, Vice President, Services, Operations, and Transformation, “Communication is key at every level, both internally at Solotech and with customers. The bigger the event and the more players involved, the greater the risk of encountering problems. It’s important to keep people informed and make them understand the importance and priority of each task.”  

All this can quickly become a significant headache. That’s why project managers with a good sense of initiative and a strong ability to anticipate play such an essential role in coordinating and successfully delivering events.  

“They think several moves ahead and anticipate questions before they’re even asked.
A project manager is a bit like an orchestra conductor.”

— Dave Briere, Director of Production Employees in Canada

Operations and logistics

A quick turnover in the warehouse

With Solotech serving over 280 festivals and 6,000 events annually, the impressive rental fleet of over 353,000 pieces of equipment of all kinds is used to its full potential wherever Solotech operates. In some exceptional cases, the annual utilization rate is close to 75% for the most sought-after gear. In other words, this equipment is deployed on-site more than 250 days a year! Therefore, the preparation times between events are often short.  

Every step is carefully planned. Sometimes in a few days or even hours, our warehouse teams will conduct quality control inspections and tests, handle the maintenance and repairs, and prepare everything for the next deployment. With tight deadlines, it is not uncommon for the operations team to get creative.  

For example, on occasion, smaller trucks, known as “ambulances,” may be sent to load-out sites to quickly recover certain priority equipment pieces, such as consoles, to redeploy them without delay to other events. 

When everything is ready at the warehouse, it’s time to ship the gear on-site for the event. Once again, everything is carefully thought out down to the last detail. “There’s no point in having the lights if you haven’t got the rig because you won’t be able to hang anything. There’s a whole sequence to follow,” explains Caroline Martel.  

And everyone involved must understand this sequence.   

“How we load the trucks impacts the assembly work at the other end, and vice versa. The way field employees return the equipment to us influences our work in receiving, quality control, and preparation for the next event,” adds Stany Blanchette, Shop Manager in Montreal. 

To ensure optimal operation in this critical project delivery period, we even go as far as to include external stakeholders, such as transportation companies.  

With this in mind, Julie Jones, Transportation Coordinator for the Live Productions Division, has instituted an efficient practice at the Nashville warehouse: a tour of Solotech’s facilities for transporters.  

“When they come to the warehouse, they get a better understanding of what we do, and we avoid problems along the way. Ever since I’ve been organizing these tours, things have gone much better.” – Julie Jones, Transportation Coordinator, Live Productions Division, Nashville 

The show must go on

It’s a famous saying in the entertainment industry. Still, it’s also a genuine principle our team is particularly proud of. No matter the conditions or pitfalls, the event must start on time.   

“We make it happen here,” says Adam Boyle, Operations Director, Live Productions Division, in Toronto. “There is no way we are letting anything fail.” 

“Our teams at Solotech see success as the only option.
They have the great quality of adapting to all types of situations to deliver on time, no matter what.

 Dave Briere

This mentality of striving for excellence, no matter the conditions, is no stranger to the team’s vast experience. You can surprise them, but you won’t disrupt them. Caroline Martel praises the expertise and professionalism of her team, who have “done it all and seen it all. There is always someone who’s dealt with this problem before. Our network and expertise are solid.”  

“Operations are an ingredient to our success,” says Adam Boyle. “It’s a sum of all parts that makes Solotech successful: our ability to execute, our ability to get the right equipment, and on top of that, our team. We have a strong team of people who care.” 

It's showtime!

Everything is ready, the doors open, the crowd arrives, and the show starts.

You won’t see our team members on stage, and they won’t be applauded, but rest assured that they all feel great satisfaction and pride in having helped deliver the event.  

“To deliver the shows impeccably, without mistakes, for me, that’s the most gratifying thing. When you’ve worked on a show and see the crowd going crazy, it’s beautiful. Your whole body goes Wow!”

Stany Blanchette, Shop Manager, Montreal

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FOUR TRENDS IN COMMAND AND CONTROL CENTERS

Four Trends In Command And Control Centers

FOUR TRENDS IN COMMAND AND CONTROL CENTERS

By Jonathan Henri – AV expert and Global Market Leader – Transportation and Critical Applications, working at Solotech since 2017.

Command and control centers are undergoing a period of significant technological changes.

When we think of control rooms, we think of systems from the past, when we could only dream of today’s technological advancements. For the past 20 years, control rooms have been composed of imposing equipment, massive consoles, buttons, dials, rear-projection cubes, etc.

Today, in the digital age, all these functions can be found on simple, scalable interfaces that are just as secure and reliable.

Here’s an overview of some technological trends in command and control centers.

THE HUMAN FACTOR AT THE HEART OF THE REFLECTION

There is a growing desire to put the operator at the center of the equation.

The user experience must remain simple and comfortable for the operator. Fortunately, recent technological advances make adapting the system to the operator’s needs possible rather than vice versa.

We only have to think of centralized control center management software and security information management platform (PSIM), which connect the various independent systems of an operational center under a single modular interface to facilitate control and avoid the multiplication of separate workstations, software, and tools.

Solotech’s role is to support control centers in upgrading their technology. By fully understanding their needs, our team of experts can recommend the best technological solution adapted to each customer’s reality and ensure integration, configuration, and even staff training.

Solotech is also involved in the operator’s physical comfort, offering ergonomic workstations and furniture, including height-adjustable desks and TUV-certified Eye Comfort low blue light displays.

FOUR TRENDS IN COMMAND AND CONTROL CENTERS
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THE IMPORTANCE OF CYBERSECURITY

In an increasingly digital world, cybersecurity is becoming as important as physical security, which is already a significant issue for this customer base.

Most operation rooms, control rooms, or emergency operations centers served by Solotech are public services (hydroelectricity, nuclear power, traffic control, water treatment, etc.). Therefore, implementing and using secure networks are critical to ensure that no equipment, software, or information has been compromised.

Solotech can implement robust, reliable, and secure systems made up of redundant networks, equipment-dedicated, and completely isolated from corporate or operational networks, thus creating a virtual sealed security barrier.  

FOUR TRENDS IN COMMAND AND CONTROL CENTERS

THE CONTRIBUTION OF ARTIFICIAL INTELLIGENCE

The rise in artificial intelligence and the democratization of GPT-style tools have rapidly spread to command and control rooms, where we can see the arrival of practices such as machine learning, human-machine interface (HMI), AI automation, and Industrial IoT (Internet of Things).

 

Most of the information used to make decisions in operations centers now comes from artificial intelligence. 

THE ARRIVAL OF VIRTUAL REALITY

Virtual reality in command and control centers? It’s happening right now!

Imagine that a critical situation arises, requiring a high degree of concentration, the acquisition of more precise information, or the display of sensitive information.

The operator can step back and put on a virtual reality headset displaying his workstation. He can then discreetly consult all the sensitive information he needs to carry out his task.

Solotech can deploy these virtual reality solutions in control rooms today thanks to its collaboration with Headwall VR.

ABOUT JONATHAN HENRI

Jonathan Henri is an AV expert and Global Market Leader –
Transportation and Critical Applications, working at Solotech since 2017.

As part of InfoComm 2023 in Orlando, FL, he will participate
in the first meeting dedicated to command and control centers. Over 80 industry
professionals already confirmed their presence.

Get to know Jonathan Henri
Contact him
Find him
on LinkedIn

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Adele

Weekends with Adele

Working with Solotech makes your event spectacular on-stage and behind the scenes

Expertise, service, and communication: key ingredients for remaining at the forefront of live concert video

For Solotech’s Director of Special Projects, Ian ‘Woody’ Woodall mixing those ingredients perfectly is integral to achieving balance and harmony; his watchwords for aiding in the creation one of a kind video experiences for artists and audiences.

Woodall explains that cutting-edge technology is an important consideration. Still, relationships are perhaps even more critical in designing video systems that meet clients’ needs, citing Solotech’s work on Adele’s Weekends with Adele, Las Vegas residency.

“Last summer, Adele was doing two nights at Hyde Park for British Summertime, her first live shows in some time. We worked really hard with Adele and her team to ensure it went well. What we do out in the field is our ‘shop window,’ so it was a natural progression for us to get involved as early as possible for the Vegas shows.”

Adele

Achieving excellence begins with honest conversations

Ensuring an artist’s vision is captured perfectly and supported by the video infrastructure and design.

From early conversations through the demo and design process, Woody worked closely with Adele’s production team, design firm Stufish Entertainment Architects, Creative Director Matt Askem, Treatment Studio, and others to provide the ideal infrastructure to realize their overall vision.

That did include very new technology, notably a large number of Disguise GX3 servers, the first ones on the market globally. However, determining what technology to deploy wasn’t based on what was the biggest, brightest, or closest to hand but on those early conversations. “The whole industry is relationships and people,” Woody notes. “Speaking with everyone involved, saying, ‘I understand the picture, I understand the technical requirements, but what are you trying to achieve, to create? That’s very important.”

In doing so, Solotech demonstrated its dedication to keeping up to date with the latest technology available and willingness to be an early adopter and work closely with manufacturers to iron out the nuances that accompany new products but to ensure every element of the system supported the intent of the artist and designer.

“If you can get a feeling of what someone wants to achieve, that helps the design, even down to what cameras you use – some cameras are a bit more sympathetic, some are highly detailed. We’re trying to understand the flavour of what they’re trying to achieve, all the pieces that make the show the sum of the parts. We’re very conscious that our packaging, our equipment, our people, our approach reflects the company.”

 Ian ‘Woody’ Woodall, Director of Special Projects, Solotech

Adele

Technical roadblocks – then and now

With so many possibilities available due to ongoing, rapid innovations in video technology, the challenges in achieving a balance between the look and feel of a show and harmony between the technology and performance have changed over time.

“A technical roadblock twenty years ago might have been that you couldn’t technically achieve someone’s idea. Whereas in today’s world, you have to strip out the ‘noise’ and choose technology that has value for the production,” Woody says. In doing so, it’s vital to have honest conversations with everybody involved and be selective in choosing the right tools for the job.

“At Solotech, we’re really good at winnowing out the technological ‘noise’ and focusing on products and manufacturers that add value and benefit the projects we do. Obviously, with Adele, it is a technical show, but it needed to remain authentic. I describe it as the visual version of listening to vinyl as opposed to listening to Spotify.”

Scaling authenticity

For Weekends With Adele at the Colosseum in Caesars Palace, the mandate was to maintain an intimate atmosphere for what is very much a large-scale show, achieving balance and harmony between the performance, the setting, and the technology inhabiting it and ensuring the focus remains on the artist even though the video elements in play dwarf them.

That’s no small feat, given the scope and size of the system deployed at Caesar’s. With 180-degrees of projection surfaces stretching virtually across the entire width of the space, you’d expect the audience to focus on the system immediately. But the show’s tone is set beautifully off the top, with just Adele and a pianist performing the first few songs framed by what appears to be an A-shaped virtual proscenium.

In short, the sense of authenticity increases because the audience is so focused on just the piano and Adele initially so that when the scope of the video surfaces are revealed as the show builds, it feels natural, an organic extension of the performance – a sense of the artist inviting you deeper into their world, rather than a distraction. While the show ramps up dramatically, ultimately becoming a breathtaking spectacle, it remains intimate and authentic.

“When Adele first enters the stage, everybody feels like she’s singing to them individually. Then the backing singers join her at the piano. It’s not until several songs in that you start to see the scope. The video surface is in front of you the whole time, but when you walk in, you see it as part of the venue.”

 Ian ‘Woody’ Woodall, Director of Special Projects, Solotech

Establishing trust to push the envelope

Pacing and technical considerations aside, trust is the main ingredient to creating a uniquely compelling concert experience. “When an artist walks out on stage, they put their image, their reputation, in the hands of the people putting that show together,” Woody says. As an equipment provider, he adds, “whilst Solotech is not officially involved in the creative process, we’re working together. We want to understand the creative process to help the system and everything else work together as one.”

At the core, establishing trust depends on human resources, expertise, and service, emphasizing transparent communication within the company and between partners, and the willingness to adapt swiftly and increase your agility as a company. That requires investing as much in technology as in people whose dedication to ensuring every client has access to Solotech’s wide range of resources and full attention is unshakeable.

“In terms of the number of shows, other companies definitely do more. It’s not a numbers game for Solotech. We’re very conscious about not going ‘one gig too far.’ That’s important. If you’re not looking at a project from a resource standpoint – the right people, the right equipment, the right relationship, and every other aspect – if you’re thinking, ‘I’m going to do the show because it’s a big artist, then you’re doing it for the wrong reasons.”

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zoom collaboration solutions

Discover 2023’s Trending Workstyles

Discover 2023’s Trending Workstyles

In collaboration with

Returning to the Office

As companies and people are eager to get back to normality at work, new health, safety, and productivity challenges appeared and need to be addressed to make everyone comfortable and efficient in their new reality.

According to a survey in which Envoy asked a thousand Americans working full or part-time jobs, 73% of the respondents showed worries about their return to the office, and half of them would even consider leaving their job if safety was not made a top priority by their employer.

Top Concerns About the On-Site Workspace

Not knowing if someone sick comes into the office

Too many people in the workspace at once

Lack of proper ventilation

Top Concerns About the Hybrid Work Environment

Not knowing if someone sick comes into the onsite workspace

Not seeing friends and teammates as often

Missing out on birthdays, activities, and other events

The Hybrid Workspace

Organizations are therefore implementing hybrid workplaces, where employees can work remotely or on-site. This flexibility allows team members to choose their work environment based on their schedules, projects, and needs of the day.

According to the same Envoy survey, most workers (94%) would like to be in the office at least once a week. The hybrid work environment can maximize productivity by allowing employees to choose what fits their reality best.

Fully Remote Workspace

The experiment of regularly working from home showed unexpected and tangible benefits.

Many organizations realized that this new working flexibility concretely increased productivity. One Gartner study revealed that giving employees the flexibility to choose when and where to work boosted top performers by 19 points to 55%, meaning that a majority of companies’ top performers are now remote-working employees.

A – 60% increase in volume of job searches using the “Remote” filter since March.

B – 4x the number of jobs that offer since March.

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Keep Your Teams Connected - No Matter Where You Work

According to a report from Gartner, a leading technology and research consulting company, hybrid work is the future.

31% of all workers worldwide are now remote.

The U.S. accounts for 53% remote workers of the U.S workfirce.

Social and collaboration tools will continue to be a ‘‘must have’’.

The World Of Work Has Changed

Supporting a hybrid office environment with both in-office and remote workers will be critical to the success of organizations around the world as they return to the office.

At Zoom, we’re committed to helping businesses get the most out of their workspaces, no matter where their work happens.

See What’s Possible With Hybrid-Work Friendly Tools

Being ready for remote and hybrid working arrangements means having tools that support your teams, making collaboration seamless across home offices and shared conference rooms.

See how these tools can be put to use across work environments.

Accomplish More With Zoom’s Reliable Meeting Solution

• Unified Communication and Video Collaboration
• Network Management
• IT Security

Discover 2023's Trending Workstyles
Discover 2023's Trending Workstyles

The World Of Work Has Changed

Supporting a hybrid office environment with both in-office and remote workers will be critical to the success of organizations around the world as they return to the office.

At Zoom, we’re committed to helping businesses get the most out of their workspaces, no matter where their work happens.

See What’s Possible With Hybrid-Work Friendly Tools

Being ready for remote and hybrid working arrangements means having tools that support your teams, making collaboration seamless across home offices and shared conference rooms.

See how these tools can be put to use across work environments.

Accomplish More With Zoom’s Reliable Meeting Solution

• Unified Communication and Video Collaboration
• Network Management
• IT Security

Create Hyper-Customized Solutions For Any Corporate Space With Solotech :

Collaboration Spaces

Multifunctional Spaces

Conference Spaces

Your Workspace Setup Delivered To You in Easy Steps :

Workshop
Preparation

On-Site
Shipping

Complete
Installation

System
Configuration

Online Training and Documentation

Remote
Support

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Citation: Gartner, Inc. (2021). Forecast Analysis: Remote and Hybrid Workers, Worldwide. www.gartner.com/en/documents/40021/0/forecast-analysis-remote-and-hybrid-workers-worldwide https://explore.zoom.us/docs/en-us/hybrid-workforce.

Solotech Tutorials – DiGiCo Quantum 225 and Spice Rack

Solotech Tutorials – DiGiCo Quantum 225 and Spice Rack

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Lighting Up the Stars at the 2023 MTV Video Music Awards

Solotech + DX7 Design + ACME Pixel Line IP = Simply Spectacular!

Deployment in atypical environments

A project of this magnitude required its share of cutting-edge equipment to honour the designers' astonishing vision. That's where the Solotech team comes in.

Spotlight on our work in the shadow

Nothing is left to chance, and every detail is considered to ensure a seamless performance from the first note to the final ovation.

Four Trends In Command And Control Centers

A spectacular event on-stage and behind the scenes thanks to Solotech

Solotech Tutorials – Using the DiGiCo Quantum 225 to record with Pro Tools

Solotech Tutorials – Using the DiGiCo Quantum 225 to record with Pro Tools

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Lighting Up the Stars at the 2023 MTV Video Music Awards

Solotech + DX7 Design + ACME Pixel Line IP = Simply Spectacular!

Deployment in atypical environments

A project of this magnitude required its share of cutting-edge equipment to honour the designers' astonishing vision. That's where the Solotech team comes in.

Spotlight on our work in the shadow

Nothing is left to chance, and every detail is considered to ensure a seamless performance from the first note to the final ovation.

Four Trends In Command And Control Centers

A spectacular event on-stage and behind the scenes thanks to Solotech

Solotech Tutorials – Avid Venue S6L 24C: Recording with Venue Link

Solotech Tutorials – Avid Venue S6L 24C: Recording with Venue Link

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Lighting Up the Stars at the 2023 MTV Video Music Awards

Solotech + DX7 Design + ACME Pixel Line IP = Simply Spectacular!

Deployment in atypical environments

A project of this magnitude required its share of cutting-edge equipment to honour the designers' astonishing vision. That's where the Solotech team comes in.

Spotlight on our work in the shadow

Nothing is left to chance, and every detail is considered to ensure a seamless performance from the first note to the final ovation.

Four Trends In Command And Control Centers

A spectacular event on-stage and behind the scenes thanks to Solotech

Solotech Tutorials – Pro Tools Shortcuts and Channel Lists

Solotech Tutorials – Pro Tools Shortcuts and Channel Lists

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KEEP READING!

Lighting Up the Stars at the 2023 MTV Video Music Awards

Solotech + DX7 Design + ACME Pixel Line IP = Simply Spectacular!

Deployment in atypical environments

A project of this magnitude required its share of cutting-edge equipment to honour the designers' astonishing vision. That's where the Solotech team comes in.

Spotlight on our work in the shadow

Nothing is left to chance, and every detail is considered to ensure a seamless performance from the first note to the final ovation.

Four Trends In Command And Control Centers

A spectacular event on-stage and behind the scenes thanks to Solotech