Most business relationships don’t happen over night. This one has evolved over the past 15 years as the result of professionalism, attention and true caring.

The first major project occurred in 2010, the client hired an audiovisual consultant to revamp their offices and CBCI Telecom responded to their request for proposal (RFP) in Montreal and Toronto, winning both audiovisual projects worth over 2 million dollars.

Over the years, on smaller projects, this client tried other audiovisual companies but when it came time to refresh all their major boardrooms, they opted to work once again with CBCI as their trusted audiovisual advisors and their reference of choice for audiovisual and videoconferencing needs.

The renovation project of a banquet hall consisted of reimagining the appearance and user experience of the space and integrating 4 rooms that could be transformed and adapted to the firm’s various corporate activities, such as cocktail parties, conferences, forums and a meeting place for business discussions.

Although it might look seemingly simple with several specific criteria in place, this project came with a number of challenges. Preserving the firm’s image and reputation is a significant element, hence respecting the aesthetic aspect of the premises was crucial.

A restaurant occupied the upper floor and the ceiling structure was built with a power supply from a commercial firewall system with a very compact partition, leaving little room for the installation of the cables required for the new AV system network. To get around these obstacles (both figurative and literal), the engineer-designer and the programmer invested countless hours over long days, evenings and weekends.

In addition, unexpected changes such as the replacement of custom tiles and carpeting considerably shortened timelines to complete this project. The combination of space-time constraints obviously created a domino effect when working in a small interior space and CBCI had to be stealthy to prevent it all from affecting the budget and the project delivery date.

The CBCI team stayed focused to deliver the project within the promised timeframe and according to all expectations.

A ceiling-mounted projection system with sound consoles and 64 distributed microphones were installed to offer the flexibility of modulating the large room into several divided zones.

With the law firm convinced of CBCI’s unwavering commitment to expert audiovisual solutions and excellent customer service, a national contract is now underway for the construction of the next offices across Canada. The continued strengthening of relationships and the role of the CBCI service team will be essential for the support and continuity of their legal firm’s customer experience.

The hotel and restaurant industry never takes a break. With customers coming and going around the clock from every corner of the world, trying to meet everyone’s diverse demands is always a great challenge. And there comes the white glove service to smooth things out, re-establish a pristine tranquility and preserve the image of the establishment in the customer’s eyes. After all, it’s how the market’s coveted stars are earned!

Following 4 years of planning, the hotel project is the result of the gathering of minds of architecture and design experts, engineers and professionals from the artistic and technological world. The goal? To create a place that will delight the senses.

CBCI was involved in the consultation mandate to provide recommendations on the electronic infrastructure, Internet connectivity networking and audiovisual facilities required to create a quality technological environment in the hotel’s common areas on the ground floor and mezzanine level.

Carrying out this project in a “we-never-close” industry added an extra element of complexity to the job.

Working with a reverse engineering concept where all the affected spaces need to be redesigned, relocated and rebuilt according to the new dimensions of the future spaces is tricky, to say the least. Because the existing system has to remain functional until the gradual transition to the new audiovisual system is completed, part of the existing system has to be preserved so that the new system can be connected to it. It’s the smart (and only) way to keep all the rooms on the ground floor and mezzanine up and running.

When your establishment is known for its cutting-edge technology, something as critical as your Wi-Fi being down can put your 5-star hotel rating in jeopardy.

The entire electrical and mechanical setup of the hotel is all interconnected throughout this complex network. From elevator controls to the front desk’s reservation sytems, including the internet and telephone telecommunications service and music in the lobby and restaurants, the endless variety of amenities and services offered in a hotel must be available 24 hours a day. CBCI has been tasked to put in place the systems that will keep it all running with impeccable fluidity. Imagine stepping into a room with a videowall, built from 9 TVs of 55 inches put together with the latest technology, subwoofers and surrounding audio system, projecting your next trip in the lushy green jungle of the Amazon forest, with monkeys howling and the most vibrant coloured orchids hung to giant trees. A walk into the dreamiest place is made possible by CBCI’s technology.

Of course, the ultimate test was performed at the click of a button when the existing system was transferred to the new scalable and interactive model that oversee this ingenious electronic architecture.

CBCI’s reputation in the hotel industry is on the rise. Its team of dedicated experts knows how to think differently to innovate and succeed despite unexpected challenges. This project is a work in progress and is continuously evolving with the establishment’s ongoing operations to keep the hotel hustling and bustling for years to come.

An institution rooted in the past updated with technology that pushes towards the future.

Internationally renowned for its top-notch management education and research, HEC Montréal is a French-language university that trains future managers who contribute to our society’s growth and prosperity. Although its beginnings date back to 1907, their communications technology is now on the cutting edge, and that’s greatly due to the work of CBCI.

The audiovisual renovation project of HEC’s 34 classrooms is a perfect example of perseverance and remarkable collaboration between experts from different trades including engineers, service and sales managers, general contractors, electricians and other key partners.

Every project has its share of surprises, but this one was a true test of persistence, skill and teamwork.

Built in 1995, the cabling and existing analog audio/video infrastructure required major improvements to ensure a smooth transition to the new digital era. Making this conversion even trickier, there were no blueprints available; Solotech had to figure out the path of cables and electrical circuits as we went.

The second challenge was the tight timeline. With just June to mid-August – the school’s “off-season” – to complete a major renovation that would normally take about a year, we had to get extra creative with all elements of the project. Several experts and members of the executive team worked together relentlessly to ensure project efficiency, accurate problem diagnosis and get everything set up to meet the deadline.

When the tools used for day-to-day teaching are simplified, learning is more effective.

Knowing that the proper audiovisual support not only helps keep an audience’s attention, but also does it in a way that appeals to the senses of today’s tech-savvy staff and students, CBCI installed a diverse range of communications systems to meet the university’s modern-day needs. This was the first major IP network-based audio/video distribution project in Canada.

Every classroom was equipped with cutting-edge AV technology. Two multimedia projectors, LCD screens and high-quality speakers were installed in order to carry image and sound to every corner of the classrooms. A video camera was placed above the professors’ desks to allow them to display documents on screen, as well as a touch screen panel for improved control over the equipments.

We’re proud to say that the new systems were completed in time for the start of classes. Our professionalism and expertise got us through all the challenges of this project and its successful completion is a demonstration of what it takes to satisfy our clients. We fortified our long-term business relationship with our loyal customer, HEC and most importantly, helped them facilitate collaboration and the transfer of knowledge between professors and students.