Live Productions Project Manager - LONDON

Job Summary :

The Project Manager will have experience in the audio-visual industry. Supporting and pursuing new rental prospects, maintaining high levels of customer satisfaction for new and existing clients and demonstrating our technical services to potential customers. Will work as part of the project team to manage professional equipment rentals from enquiry through to after rental support. The Project Manager will contribute to company turn over and business growth through supporting his/her peer and directly generating income.

Responsibilities :

•Manage touring package rental sales from start to finish, handling enquires, preparing quotations and chasing leads
•Assist Account Handlers and team members in a client facing role to create detailed orders to ensure effective delivery.
•Actively pursue touring and rental projects, acquiring contracts through client liaison, remaining as first point of contact as required.
•Confirm orders, instructing equipment preparation staff of the process.
•Follow up and develop leads, including enquiries fielded via sales administrators and ensure they are dealt with in a timely and positive manner
•Engage in marketing activities to positively promote the global brand.
•Develop effective solutions to ensure customer satisfaction, initiate and manage customer relationships and identify / resolve any problems
•Liaise with the Operations and Warehouse managers to fulfill requests
•Ensure that customer service standards are maintained and continually improved.

Your profile :

•Previous, strong experience and knowledge of the pro audio-visual field or associated markets
•Effective administration skills, together with a good working knowledge of Microsoft Office and the ability to use database software is essential
•Knowledge of speaker prediction software (ArrayCal, Soundvision, Display 3) and CAD preferred.
•Flexibility and adaptability, capable of multitasking, while remaining calm under pressure
•Demonstrate an ability to maintain discretion and confidentiality
•Ability to anticipate problems and find effective solutions aligned to the Company’s policies procedures.
•Right to work and remain in the UK

Our offer to you :

• Competitive compensation and group insurance plan, including telemedicine service
• Corporate savings plan with employer contribution
• Skills development activities and opportunities for career advancement
• Reimbursement of professional fees required for employment
• Reimbursement of professional development fees
• Work environment conducive to personal health and well-being
• Recognition program
• Employee assistance program

**We thank all applicants for their interest in Solotech, however, only those selected for an interview will be contacted.