Region : London
Office : Park Royal
Permanent : Yes
Full time : Yes
Posting End Date : 28/09/2022
The successful candidate will provide invaluable support to ensure that the operation delivers exceptional service to its customers, ensuring output meets the requirements of the business. The role includes the development of preparation processes, looking for and implementing improvements to make the team as effective and efficient as possible.
• The preparation, assembly and de-preparation of speakers and associated cable systems, signal patching systems and mains distribution systems.• Assistance in specialised departments including desk prep, amp prep and RF may be required.• Ensuring equipment is delivered within timelines and with appropriate packaging and documentation.• Immediately reporting to managers any anomalies, lost, stolen or damaged equipment.• Ensuring Hire Preparation Area is maintained in a clean, organised and tidy condition.• Assisting the loading and tipping of courier/transport vehicles.• Liaise effectively and professionally with third parties and customers to provide a high standard of support and customer service and adhere to Solotech service standards• Communicate (both written and verbal) with all areas of the business and outside sources in a clear and effective manner and in accordance with Solotech core standards• Work as a member of the team, developing positive working relationships with other Solotech colleagues, departments and external contacts.
• Good administration skills• Willingness and ability to learn quickly• Competent with the use of computers and ability to use databases.• Initiative and the ability to work unsupervised, whilst recognising when to ask questions.• Flexible and adaptable with the ability to multitask and remain calm under pressure – the role is pivotal to the smooth running of the Warehouse and dealing with customers and freelance staff• Experience of working within a similar role would be advantageous.• Flexibility to work reasonable extra hours as required in addition to your normal hours of work for the proper performance of your duties and as necessitated by the needs of our business.• Audio industry experience is advantageous.• Educated to industry related degree level or equivalent is desirable
• Competitive compensation and group insurance plan, including telemedicine service• Corporate savings plan with employer contribution• Skills development activities and opportunities for career advancement• Reimbursement of professional fees required for employment• Reimbursement of professional development fees• Work environment conducive to personal health and well-being• Recognition program• Employee assistance program
**We thank all applicants for their interest in Solotech, however, only those selected for an interview will be contacted.