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Region : Manchester
Office : Heywood
Permanent : Yes
Full time : Yes
Posting End Date : 28/09/2022
The successful candidate will have experience in the audio-visual industry. Responsible for discovering and pursuing new sales prospects, maintaining high levels of customer satisfaction for new and existing clients and demonstrating our technical services to potential customers. They will manage professional equipment sales and installation sakes from enquiry through to after sales support.
• Assist and manage equipment sales from start to finish, handling enquires, preparing quotations and chasing leads• Actively pursue installation projects, acquiring contracts through client liaison, remaining as first point of contact as required.• Confirm orders, instructing equipment preparation staff of the process.• Assist with stock management using the Company asset-tracking software• Follow up and develop leads, including enquiries fielded via sales administrators and ensure they are dealt with in a timely and positive manner• Engage in marketing activities to support the expansion of our case study portfolio, raising profile through project work• Offer expertise and advise on technical, product and procedural matters• Ensure that payment terms and conditions are effectively communicated to customers and liaise with the accounts team to ensure that invoices are prepared, despatched and settled promptly• Develop effective solutions to ensure customer satisfaction, initiate and manage customer relationships and identify/resolve any problems• Support the preparation and marketing of trade exhibitions, working on site when required.• General sales related tasks: attending meetings, keeping Companies records updated and performing necessary credit checks• Assist with the delivery and hand-over of equipment sales and with sales-related logistics• Assist project management of equipment installations, including responding to requests promptly, verifying all installation designs in liaison with technical team.
• Educated to degree level (or equivalent) or equivalent working experienceWork experience:• A minimum of three years’ proven experience of sales and customer service with an in-depth knowledge of pro-audio equipment and associated markets• Full, Clean UK Driving Licence• Right to work and remain in the UK• Previous, strong experience and knowledge of the audio-visual field or associated markets• A proven track record in sales, the sales process and sales management• Effective administration skills, together with a good working knowledge of Microsoft Office and the ability to use database software is essential• Flexibility and adaptability, capable of multitasking, while remaining calm under pressure• Demonstrate an ability to maintain discretion and confidentiality• Ability to anticipate problems and find effective solutions aligned to the Company’s policies procedures.
• Competitive compensation and group insurance plan, including telemedicine service• Corporate savings plan with employer contribution• Skills development activities and opportunities for career advancement• Reimbursement of professional fees required for employment• Reimbursement of professional development fees• Work environment conducive to personal health and well-being• Recognition program• Employee assistance program
**We thank all applicants for their interest in Solotech, however, only those selected for an interview will be contacted.