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Region : Heywood
Office : Manchester
Permanent : Yes
Full time : Yes
Audio Warehouse Assistant is required to join a high performing team in Heywood. Audio Warehouse Assistant will work in the warehouse team, assisting with the preparation and dispatch of hire equipment. Ensuring prompt preparation of equipment hire packages prior to dispatch and timely checking-in and storage of returning equipment. The role requires flexible working practices, in a developing environment and may be required to assist, or cover for, other roles within the operation for which full training / support will be given.
•The preparation, assembly and de-preparation pro audio equipment
•Assisting the loading and tipping of courier / transport vehicles
•Ensuring equipment is delivered within timelines and with appropriate packaging and documentation
•Immediately reporting to managers any anomalies, lost, stolen or damaged equipment
•Ensuring Hire Preparation Area is maintained in a clean, organised and tidy condition
•Identifying and developing improvements to performance and processes through Continuous Improvement and working with managers
CUSTOMER AND RELATIONSHIP MANAGEMENT
•Liaise effectively and professionally with third parties and customers to provide a high standard of support and customer service and adhere to SSE service standards
•Communicate (both written and verbal) with all areas of the business and outside sources in a clear and effective manner and in accordance with Solotech core standards
•Work as a member of the team, developing positive working relationships with colleagues, other departments and external contacts where necessary
•Extensive knowledge and experience of the preparation and operation of audio equipment
•Willingness and ability to learn quickly
•Competent with the use of computers and ability to use databases
•Ability to use initiative work unsupervised, whilst recognising when to ask questions
•Flexible and adaptable with the ability to multitask and remain calm under pressure –the role is pivotal to the smooth running of the warehouse
• Competitive compensation and group insurance plan, including telemedicine service• Corporate savings plan with employer contribution• Skills development activities and opportunities for career advancement• Reimbursement of professional fees required for employment• Reimbursement of professional development fees• Work environment conducive to personal health and well-being• Recognition program• Employee assistance program
**We thank all applicants for their interest in Solotech, however, only those selected for an interview will be contacted.
