Integration Site Engineer

Job Summary :

The successful candidate will be responsible for the installation of a wide range of audio equipment on client sites and the service of existing installed equipment and assisting the integration department providing administrative support.

Responsibilities :

• Review the equipment installation requirements with the Installation Project Manager, carrying out installations to the design specifications and Solotechs’s quality standards.
• Liaise with customers to ensure needs are met in a timely fashion, whilst ensuring end users of systems and equipment are correctly trained.
• Accountable for ongoing service and maintenance of installations, ensuring detailed and accurate service records are maintained.
• Responsible for safe working practices within the department, including the correct operation of tools and equipment
• Assisting with stock management using the Company asset-tracking software
• Responsible for diagnosis and repair of professional audio, lighting and video systems and equipment to component level following implemented procedures, both on and off site
• Responsible for safe working practices within the department, including the correct operation of tools and equipment

Your profile :

• Technical experience of professional audio equipment / audio systems (including setting up, installing, operating and servicing), particularly Soundweb & DME (Q-Sys would also be beneficial)
• Knowledge of lighting or video would be beneficial
• Aptitude for working with electronics
• Good communication skills and customer service skills including telephone manner.
• Willingness and ability to learn quickly
• Competent with the use of computers and ability to use databases.
• Initiative and the ability to work unsupervised, whilst recognising when to ask questions.
• Flexible and adaptable with the ability to multitask and remain calm under pressure – the role is pivotal to the smooth running of the office and dealing with customers.
• Educated to degree level (or equivalent) or equivalent working experience
• UK driving license

Our offer to you :

• Competitive compensation and group insurance plan, including telemedicine service
• Corporate savings plan with employer contribution
• Skills development activities and opportunities for career advancement
• Reimbursement of professional fees required for employment
• Reimbursement of professional development fees
• Work environment conducive to personal health and well-being
• Recognition program
• Employee assistance program

**We thank all applicants for their interest in Solotech, however, only those selected for an interview will be contacted.