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A la carte services Price list

Effective August 1st, 2023

Toll-Free Service Centre: 1-855-526-5003  –  Solotech.com/help

For Montreal, Quebec City, Ottawa, Calgary and Halifax regions:

Service call
Including travel
Weekdays
from 8:00 AM to 5:00PM

$295

After 5:00 PM
Weekends / Holidays *

$485

The initial fees cover:

Travelling round-trip (within 50 km)
Two (2) hours of labour

Hourly Rate: $95 from the third hour

* Hourly Rate: $190 from the third hour

Additional travelling fees for round-trip between 50 and 100 km of the nearest office: $1.00 per km

Quote on-demand for any travel exceeding 100km round-trip

Cancellation fee for a service call within 8 business hours of the appointment: $295

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Remote support
Service call
Weekdays
from 8:00 AM to 5:00PM

$95/h

After 5:00 PM
Weekends / Holidays *

$190/h

Billable by 30 minutes increments

Plus applicable taxes

All prices in Canadian dollars

Workshop
Repair
Evaluation fee
per device:

$110

Evaluation fee for:
Analog Console 13 channels or more – Digital Console – Lighting Console – Video Projector

$485

Hourly Rate: $95

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Service Centre in your area :

Solotech Montreal: 5200 Hochelaga street, Montreal, QC H1V 1G3 — Monday to Friday 8:00AM to 5:00PM

Solotech Quebec City: 935 Lachance street #200, Quebec City, QC G1P 2H3 — Monday to Friday 8:00AM to 5:00PM

Solotech Ottawa: 3020 Hawthorne Rd #500-A Ottawa, ON K1G 3J6 — Monday to Friday 8:00AM to 5:00PM

Solotech Calgary: 1404 44th Avenue NE, Unit 8, Calgary, AB T2E 6L6 — Monday to Friday 8:00AM to 5:00PM

Solotech Halifax: 1697 Brunswick St, Halifax, NS B3J 2G3 – Monday to Friday 9:00AM to 5:00PM

For Saguenay region:
Service call
Including travel
Weekdays
from 8:00 AM to 5:00PM

$245

After 5:00 PM
Weekends / Holidays *

$475

The initial fees cover:

Travelling round-trip (within 10 km)
Two (2) hours of labour

Hourly Rate: $95 from the third hour

* Hourly Rate: $190 from the third hour

Additional travelling fees round-trip exceeding 10 km from the  nearest office: $1.00 per km

Quote on-demand for any travel exceeding 10km

Cancellation fee for a service call within 8 business hours of the appointment: $245

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Remote support
Service call
Weekdays
from 8:00 AM to 5:00PM

$95/h

After 5:00 PM
Weekends / Holidays *

$190/h

Billable by 30 minutes increments

Plus applicable taxes

All prices in Canadian dollars

Workshop
Repair
Evaluation fee
per device:

$110

Evaluation fee for:
Analog Console 13 channels or more – Digital Console – Lighting Console – Video Projector

$290

Hourly Rate: $95
Additional transportation fees for emergency repairs:
0 to 25 lbs: $45 25 to 50 lbs: $60 Over 50 lbs: Quote on-demand

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Service Centre :

Solotech Saguenay: 765-2 Alma, Saguenay, QC — Monday to Friday 8:00AM to 5:00PM

For Toronto region :

Service call
Including travel
Weekdays
from 8:00 AM to 5:00PM

$495

After 5:00 PM
Weekends / Holidays *

$735

The initial fees cover:

Travelling round-trip (within 50 km)
Two (2) hours of labour

Hourly Rate: $120 from the third hour

* Hourly Rate: $240from the third hour

Additional travelling fees for round-trip between 50 and 100 km of the nearest office: $1.00 per km

Quote on-demand for any travel exceeding 100km

Cancellation fee for a service call within 8 business hours of the appointment: $495

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Remote support
Service call
Weekdays
from 8:00 AM to 5:00PM

$95/h

After 5:00 PM
Weekends / Holidays *

$190/h

Billable by 30 minutes increments

Plus applicable taxes

All prices in Canadian dollars

Workshop
Repair
Evaluation fee
per device:

$110

Evaluation fee for:
Analog Console 13 channels or more – Digital Console – Lighting Console – Video Projector

$290

Hourly Rate: $120

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Service Centre :

Solotech Toronto: 324 Horner Ave, Unit A Etobicoke, ON, M8W 1Z3, Canada — Monday to Friday 8:00AM to 5:00PM

You have any questions about our price list? See our Q&A here.
Pricing are subject to change at anytime without notice.

The initial fees cover:

Travelling round-trip (within 50 km)
Two (2) hours of labour

Hourly Rate: $120 from the third hour

* Hourly Rate: $240from the third hour

Additional travelling fees for round-trip between 50 and 100 km of the nearest office: $1.00 per km

Quote on-demand for any travel exceeding 100km

Cancellation fee for a service call within 8 business hours of the appointment: $495

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Billable by 30 minutes increments

Plus applicable taxes

All prices in Canadian dollars

Hourly Rate: $120

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

The initial fees cover:

Travelling round-trip (within 10 km)
Two (2) hours of labour

Hourly Rate: $95 from the third hour

* Hourly Rate: $190 from the third hour

Additional travelling fees round-trip exceeding 10 km from the  nearest office: $1.00 per km

Quote on-demand for any travel exceeding 10km

Cancellation fee for a service call within 8 business hours of the appointment: $245

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Billable by 30 minutes increments

Plus applicable taxes

All prices in Canadian dollars

Hourly Rate: $95
Additional transportation fees for emergency repairs:
0 to 25 lbs: $45 25 to 50 lbs: $60 Over 50 lbs: Quote on-demand

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

The initial fees cover:

Travelling round-trip (within 50 km)
Two (2) hours of labour

Hourly Rate: $95 from the third hour

* Hourly Rate: $190 from the third hour

Additional travelling fees for round-trip between 50 and 100 km of the nearest office: $1.00 per km

Quote on-demand for any travel exceeding 100km round-trip

Cancellation fee for a service call within 8 business hours of the appointment: $295

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

Billable by 30 minutes increments

Plus applicable taxes

All prices in Canadian dollars

Hourly Rate: $95

Hourly rate will be rounded up to the nearest 15 minutes after the second hour of labour

Plus applicable taxes

All prices in Canadian dollars

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