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By Jonathan Henri – AV expert and Global Market Leader – Transportation and Critical Applications, working at Solotech since 2017.
Command and control centers are undergoing a period of significant technological changes.
When we think of control rooms, we think of systems from the past, when we could only dream of today’s technological advancements. For the past 20 years, control rooms have been composed of imposing equipment, massive consoles, buttons, dials, rear-projection cubes, etc.
Today, in the digital age, all these functions can be found on simple, scalable interfaces that are just as secure and reliable.
Here’s an overview of some technological trends in command and control centers.
There is a growing desire to put the operator at the center of the equation.
The user experience must remain simple and comfortable for the operator. Fortunately, recent technological advances make adapting the system to the operator’s needs possible rather than vice versa.
We only have to think of centralized control center management software and security information management platform (PSIM), which connect the various independent systems of an operational center under a single modular interface to facilitate control and avoid the multiplication of separate workstations, software, and tools.
Solotech’s role is to support control centers in upgrading their technology. By fully understanding their needs, our team of experts can recommend the best technological solution adapted to each customer’s reality and ensure integration, configuration, and even staff training.
Solotech is also involved in the operator’s physical comfort, offering ergonomic workstations and furniture, including height-adjustable desks and TUV-certified Eye Comfort low blue light displays.
In an increasingly digital world, cybersecurity is becoming as important as physical security, which is already a significant issue for this customer base.
Most operation rooms, control rooms, or emergency operations centers served by Solotech are public services (hydroelectricity, nuclear power, traffic control, water treatment, etc.). Therefore, implementing and using secure networks are critical to ensure that no equipment, software, or information has been compromised.
Solotech can implement robust, reliable, and secure systems made up of redundant networks, equipment-dedicated, and completely isolated from corporate or operational networks, thus creating a virtual sealed security barrier.
The rise in artificial intelligence and the democratization of GPT-style tools have rapidly spread to command and control rooms, where we can see the arrival of practices such as machine learning, human-machine interface (HMI), AI automation, and Industrial IoT (Internet of Things).
Most of the information used to make decisions in operations centers now comes from artificial intelligence.
Virtual reality in command and control centers? It’s happening right now!
Imagine that a critical situation arises, requiring a high degree of concentration, the acquisition of more precise information, or the display of sensitive information.
The operator can step back and put on a virtual reality headset displaying his workstation. He can then discreetly consult all the sensitive information he needs to carry out his task.
Solotech can deploy these virtual reality solutions in control rooms today thanks to its collaboration with Headwall VR.
Jonathan Henri is an AV expert and Global Market Leader –Transportation and Critical Applications, working at Solotech since 2017.
As part of InfoComm 2023 in Orlando, FL, he will participatein the first meeting dedicated to command and control centers. Over 80 industryprofessionals already confirmed their presence.
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